1300 Job Positions of Digital Ambassadors (Under Contract) at RWANDA INFORMATION SOCIETY AUTHORITY (RISA): Deadline: Oct 17, 2022

Job Description

• Train citizens in digital literacy as per the DAP curriculum, guidelines, and planning, using content and tools provided
• Mobilize citizens to attend digital literacy trainings and coordinate training sessions at cell-level for different community groups
• Participate in the M&E efforts by documenting and submitting reports as required to DA supervisors inter alia using interactive/online reporting tools
• Participate in weekly meetings organized by the DA supervisor
• Facilitate and support citizens on how to access e-services
• Form Digital Community Clubs from trained cohorts and act as Digital Community Clubs mentor/advisor, providing periodic refresher courses at cell level
• Provide weekly, monthly, and quarterly DAP progress reports inter alia using interactive/online reporting tools
• Participate in trainings provided to DAs
• Use the learning management system to conduct trainings
• Act as a go-to for citizens with regards to digital literacy skills at cell level
• Advise the DA supervisors and the program in general with regards to additional content requested or needs expressed by citizens/different user groups and any other aspects of the DAP delivery that can enhance impact
• Conduct “office hours” or be present at agreed upon time slots to provide support to any citizens who might require support
• Effectively manage the DAP equipment and tools and report monthly usage and status to supervisors.

Selection Criteria:
• Rwandan national
• Kinyarwanda fluently
• Aged between 18 and 35 years of age;
• Must be able to dedicate their full time to being a DA
• Must have a secondary school (A2) or higher qualifications (A1, A0) level equivalent education
• Should demonstrate commitment to the program and its objective.
• Must submit a certificate of residence as a proof that he/she resides in the sector where he/she will operate.


Required experience and skills:

• Proven IT skills or advanced digital literacy, being certified in ICDL is an added advantage
• English proficiency is preferred
• Prior experience conducting trainings, involvement in community initiatives or experience related to the ICT field is preferred
• Structured work style with a high degree of self-organization, flexibility and creativity
• Strong communication, presentation, and moderation skills, including the ability to tailor training to different user-groups
• Highly collaborative and positive/dynamic demeanour, engaging effectively and respectfully with a wide variety of users
• Organizational skills.

To complete your application:
– Please go to the “Certificates” section, select “icyemezo cy’aho utuye”, upload the signed proof of residence.
– Please go to the “Profile” section and ensure the place of residence reflects where you currently live. If the place shown in your profile is different from where you live, please make sure to edit accordingly/

The Digital Ambassadors will be working under a renewable contract and will be facilitated to conduct their duties.

Minimum Qualifications

A2 in Any field0 Year of relevant experience

Bachelor’s Degree in any Field0 Year of relevant experience

Advanced Diploma in any Field0 Year of relevant experience

Competency and Key Technical Skills

N/A

Strong critical thinking skills and excellent problem solving skills.

Inclusiveness

Accountability

Communication

Teamwork

Client/citizen focus

Professionalism

Commitment to continuous learning

Digital literacy skills

Creativity and initiative skills

Click here to apply

60 Job Positions of Digital Ambassadors Supervisor (Under Contract) at RWANDA INFORMATION SOCIETY AUTHORITY (RISA):Deadline :Oct 17, 2022

Job Description

• Act as the supervisor of DAs’ daily activities
• Collaborate with the DAP coordination office working within RISA to craft, revise and approve DAs monthly and quarterly plans
• Lead quarterly reviews of the DAs’ achievements
• Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools.
• Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery
• Ensure effective management of DAP equipment and tools
• Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery
• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development
• Supervise the learning and development process for the DAs and ensure their full participation in related programs/training
• Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content
• Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA.
• Collect information and report on other digital skills development related activities conducted in the district.
• Act as a liaison between DAP coordination office in RISA and the district and other stakeholders.
• Participate in DA trainings which will be provided throughout the project lifecycle.
• Participate in DAP-related planning activities within the DAP coordination office.


Selection Criteria:
• Rwandan national
• Kinyarwanda fluency
• English proficiency
• Aged between 18 years and 35 years.
• Must have A0 or A1 level equivalent education in ICT or a related field.
• Must be able to dedicate their full time to being a digital ambassador supervisor.
• Should demonstrate commitment to the program and its objective.
• Must submit a certificate of residence as a proof that he/she resides in the district where he/she will operate.

Required experience and skills:


• At least 3 years of proven prior experience as a trainer/instructor, preferably with knowledge or experience in providing digital literacy skills training
• Proof of digital skills or ICT-related competency, preferably via the
• International Computer Driving License ICDL, IT Essentials or Cybersecurity certifications
• Structured work style with a high degree of self-organization, flexibility and creativity
• Strong communication, presentation, and moderation skills
• Previous experience as a people manager or supervisor is an added advantage.

To complete your application:
– Please go to the “Certificates” section, select “icyemezo cy’aho utuye”, upload the signed proof of residence.
– Please go to the “Profile” section and ensure the place of residence reflects where you currently live. If the place shown in your profile is different from where you live, please make sure to edit accordingly/

The Digital Ambassadors Supervisors will be working under a renewable contract and will be facilitated to conduct their duties.

Minimum Qualifications

Advance Diploma in Information Management3 Years of relevant experience

Bachelor’s Degree in Information Management3 Years of relevant experience

Advanced diploma in Computer Science3 Years of relevant experience

Advanced diploma in Computer Engineering3 Years of relevant experience

Advanced diploma in Information and Communication Technology3 Years of relevant experience

Advanced diploma in Electronics and Telecommunication Engineering3 Years of relevant experience

Bachelor’s Degree in Software Engineering3 Years of relevant experience

Bachelor’s Degree in Computer Science3 Years of relevant experience

Bachelor’s Degree in Computer Engineering3 Years of relevant experience

Bachelor’s Degree in Information and Communication Technology3 Years of relevant experience

Bachelor’s Degree in Electronics and Telecommunication Engineering3 Years of relevant experience

Bachelor’s Degree in Information Systems3 Years of relevant experience

Advanced Diploma (A1) in Software Engineering3 Years of relevant experience

Bachelor’s Degree in Information Technology3 Years of relevant experience

Bachelor’s Degree in Business Information Technology3 Years of relevant experience

Advanced Diploma in Management Information System3 Years of relevant experience

Advanced diploma ( A1) in Business Information Technology3 Years of relevant experience

Advanced diploma in Information System3 Years of relevant experience

Advanced Diploma in Information Technology (IT)3 Years of relevant experience

Competency and Key Technical Skills

N/A

Strong critical thinking skills and excellent problem solving skills.

Inclusiveness

Accountability

Communication

Teamwork

Client/citizen focus

Professionalism

Commitment to continuous learning

Digital literacy skills

Creativity and initiative skills

Click here to apply

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