Job Purpose

Maintain and enhance the company’s reputation for quality, reliability and customer satisfaction. Manage the public relations aspect of the Airline and handle all communications sent to the public.

Key Duties and Responsibilities;

  • Manage the airline’s brand and reputation from strategic planning to tactical activities;
  • Develop and maintain positive media and public relations portraying RwandAir as a responsible corporate citizen;
  • Ensure the public views the organization favourably for increased customer retention and loyalty;
  • Build and constantly update the airline’s media databases;
  • Prepare and dispatch press releases;
  • Coordinate media interviews with company reps and ensure all opportunities are fully vetted;
  • Ensure effective media coverage of the airline’s events/initiatives on traditional and new media;
  • Implement and constantly review the airline’s corporate communication strategy to achieve the highest level of effective communication, customer preference, and satisfaction;
  • Manage the airline’s social media accounts and constantly develop creative content optimized for search engines and designed aimed at brand awareness, increased audience,
  • Develop strong relationships with media reps;
  • Develop and maintain regular publications such as newsletters, releases, and email announcements inflight magazines for both internal and external communities;
  • Conduct and disseminate market research info for product development and positioning.
  • Any other duties assigned by the supervisor

Desired Profile: Required education, Experience, and Abilities 

  • Bachelor’s degree in Marketing, Communications, Journalism, Public Relations;
  • At least 2 years of experience handling marketing communications projects;
  • Experience in handling corporate social media accounts;
  • Excellent verbal, written, and interpersonal skills;
  • An excellent command of English, French and Kinyarwanda languages (written and verbal) is required;
  • Proficiency in Microsoft Office;
  • Ability to respond quickly to change;
  • Good time management and organizational skills;
  • Ability to work in a multi-cultural environment;
  • Creative and innovative;
  • Must be a team player and eager to learn.

How to apply:

  • An application letter addressed to Director, Human Resources;
  • Recent Curriculum Vitae;
  • Medical Certificate ;
  • Relevant certificates;
  • A photocopy of Rwanda’s national identity card;
  • Three referees

The deadline for submitting your applications is on October 21, 2022. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Click here for details on Rwandair website

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